Is it possible to purchase Kérastase online or via mail order?


As Kérastase is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Ambassadors to provide clients with the best advice for their scalp and hair.
This is the reason why Kérastase recommends that you visit your nearest Kérastase salon to find out more about the Kérastase products and the most appropriate haircare programme for you. To find your local Kérastase salon in the UK please use the salon locator.

>Where is it possible to purchase Kérastase haircare products?


Each country represented on the Kérastase website, eg. the United-Kingdom and the Republic of Ireland, has a salon locator. If you live in one of these countries, enter your postcode on the relevant salon locator and you will instantly get a list of the nearest Kérastase stockists.If you are living in a country not represented on the Kérastase UK website, eg. the United-States, South-American, African, Asian, Pacific, Australasian or Eastern European countries, unfortunately we are not in a position to give you addresses of Kérastase stockists near you.

Where can we purchase salon size products (for instance 1 litre Kérastase baths)?


Salon size Kérastase products are not for retail sale and are for professional in salon use only.

Is it possible to receive free Kérastase samples?


Kérastase is a prescriptive brand, we rely on the skills and the high level of knowledge of our Kérastase Ambassadors to provide clients with the best personalised advice for their scalp and hair: this that cannot be done online. For this reason we cannot send out free samples from this site. Please visit your nearest Kerastase salon to discuss your personalised prescription.

Is it possible to receive a Kérastase product catalogue?


You can visit the homecare programme of this website to consult the entire Kérastase product offering, classified according to the different product families within Kérastase and particular scalp and hair needs.

What are the Kérastase product retail prices?


There is no Kérastase price catalogue publicly available. Please contact your Kérastase Salon directly to find out the retail price of the products that you are interested in.

How can I get advice on which Kérastase products are most suited for my hair?


As Kérastase is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Ambassadors to provide clients with the best advice for their scalp and hair. It is impossible to perform a proper scalp and hair consultation via the internet. This is the reason why we recommend that you visit your nearest Kérastase salon to find out the most appropriate Kérastase haircare programme for you. To find your local Kérastase salon in the UK please use the salon locator.

Is there an online scalp and hair diagnostic module?


As Kérastase is a prescriptive brand, we rely on the skills and high level of knowledge of our Kérastase Ambassadors to provide clients with the best advice for their scalp and hair. We recommend that you visit your nearest Kérastase salon for a proper in-depth scalp and hair consultation. Your Kérastase Ambassador will be able to recommend a personalised 5 option haircare programme suited to your individual needs. To find your local Kérastase salon in the UK please use the salon locator.

Is there any particular Kérastase collection for men?


All the Kérastase products have been designed to answer both male and female scalp and hair needs. However, the Kérastase Spécifique collection is particularly appropriate to answer scalp and hair concerns often encountered by male clients.

Is it possible to combine within the same haircare programme products belonging to different sub-families?


It is fine to use products from different Kérastase sub-families within the same haircare programme. However, we always recommend you ask your Kérastase Ambassador for a personalised scalp and hair consultation.

Are there any restrictions for using Kérastase products, for instance when pregant or on medication?


There are no specific restrictions for using our products. However, you should always consult your docotor before use if you have a specific medical condition.

What are the steps necessary to become a Kérastase stockist in the UK or the Republic of Ireland?


Criteria for becoming a Kérastase salon in the UK or the Republic of Ireland are very selective and one of our Business Development Executives will need to contact you to assess with you the possibility of representing Kérastase.
To enable our commercial team to get in touch with you, please send the full details of your salon (incl. address and postcode), as well as your name and a contact telephone number, to the following address: Kérastase - Commercial Department, 255 Hammersmith Road, London W6 8AZ.